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Q1¡GWhat are the key elements of the Turner
Field marketing effort?
Ans¡G
1. Having clear vision, ”not just baseball
A baseball theme park” make people feel closer to Braves.
2. Provide more time, Fans can enter the
stadium 3 hours before games .The cheaper fee attracts
consumers enjoying any activities.
3. Provide excellent baseball park:(hitting
and pitching …..)
4. Over customer’s expectation:
Braves provides the service which exceeds customer’s
expectation and is better than competitor (yummy food
expectation and information), He also builds the long
relation with fans which make fans become his forever
customers.
Q2: What aspects of the Atlanta Braves
marketing mix might have been influenced by or developed
based on business research?
Ans:
- Business research method provides
business the process of studying questions. It also
make researcher find questions, choose research method,
and explain problem.
- The business research flow is as following:
Defining the Problem¡÷Planning a Research Design¡÷Planning
a Sample¡÷Gathering the Data¡÷Processing and Analyzing
the Data¡÷Formulating Conclusions and Preparing the
Report¡÷Defining the New Problem¡÷and so on
- Braves finds that normal baseball
just provide 9 innings of baseball , not good hot
dog , and batting practice.
- So Braves use Business research method to find question
and the solution.
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Question
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Solution
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Just provide 9 innings of baseball
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20th century tradition meets 21st
century technology
Not just baseball . A baseball theme park
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2 hours before game
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3 hours for entering the stadium
which increases consuming time.
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Not good food
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Good food and fine restaurant
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Can not create more profit
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Many kinds of planning areas,
meseums , and souvenir.
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Simple equipment
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Technology and new equipment attract
new generation who becomes part of the happening
Turner Field .
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- Braves use Business Research Method which really
increase business effort
Marketing Mix:
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Position
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baseball park
20th century tradition meets 21st century
technology
Not just baseball . A baseball theme park
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Product
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Provide rich product:
baseball game
food
Interactive game
Take picture
Present
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Place
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Many consumption places
stadium
restaurant
studio
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Price
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Interactive games $1 to $4
chroma-key studios $10-$20
Admission to the museum is $2.
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Promotion
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Opening from 3 hours before game
to 2 hours after game .Live music.
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Q3:What role should business research play in a sporting
organization such as the Atlanta Braves?
Ans:
According to Domald R. Cooper and C, Willian Emory,
the purpose of business research is to provide relating
information and solve business problem with systematic
research method . So no matter business organization
or sporting organization, business research method can
help to resolve their problem.
With the help of B.R., sporting organization
can think systematically , gather relating information
With scientific method , and use proper analyzing tool
to transfer information to effective and reliable management
data .This can be the decision reference for sporting
organization.
CASE:WILLIAM G. ZIKUND BUSINESS RESEACH METHODS SIXTH
EDITION P588
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